Privacy policy.

Effective Date: 16th May 2025

SAMBER LTD, trading as Swala Collection (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us via our website (www.swalacollection.com) or other communication channels such as email and WhatsApp.

1. Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Social media account credentials (including passwords, only with your explicit consent for service purposes)

  • Any other information you choose to share with us via email or WhatsApp

We also use cookies on our website to improve your browsing experience. These cookies collect anonymous data such as browser type, pages visited, and session duration.

2. How We Collect Information

We collect your personal information when:

  • You contact us via email or WhatsApp

  • You voluntarily share details, including social media credentials, for collaboration or services

  • You browse our website (via cookies)

We manually record your information (e.g., in Excel files) for internal use only.

3. Why We Collect Your Information

We use your information to:

  • Respond to your inquiries

  • Provide our services, including accessing your social media accounts with your explicit consent

  • Maintain communication with you regarding our offerings

  • Improve our customer support and communication

4. Social Media Credentials

If you agree to let us manage or access your social media accounts as part of our service, we may temporarily store your login credentials. We will:

  • Only access accounts with your explicit permission

  • Store this information securely and limit access to authorized personnel

  • Permanently delete your credentials when the working relationship ends or upon your request

5. Data Sharing

We do not sell, rent, or share your personal data with third parties.

6. Data Storage & Security

Your data is stored securely and is only accessible to authorized members of our team. We take reasonable precautions to protect your information from loss, misuse, or unauthorized access.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or update of inaccurate information

  • Request deletion of your personal data from our records

To exercise these rights, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Amber
Email: amber@swalacollection.com

9. Company Information

SAMBER LTD
NO: 182183172

SWALA COLLECTION
NO: 604965


Based in Arusha, Tanzania

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page.